COVID 19 – UPDATE NOV 2020

As of Sept 24th 2020 we will be updating our protocols to ensure we operate within government guidelines.

RECEPTION/CUSTOMER ARRIVAL

Here are some general guidelines for all our customers

TO ENSURE THE ONGOING SAFETY OF THE TEAM AND OTHER WE ASK YOU TO RESPECT OUR GUIDELINES:

• FACE COVERINGS/MASKS MUST BE WORN ON SITE

• WE HAVE SPACED APPOINTMENTS IN ORDER TO ADHERE TO PROPER SOCIAL DISTANCING PROTOCOL, SO PLEASE ARRIVE ON TIME TO YOUR SCHEDULED APPOINTMENT

• ONLY 1 MEMBER OF FAMILY TO VISIT AND DROP OFF/COLLECT

• PLEASE WAIT UNTIL RECEPTION IS EMPTY BEFORE ENTERING

• PLEASE KEEP A SAFE DISTANCE FROM OUR STAFF (2 metres)

• PLEASE REMOVE YOUR DOGS COLLAR, HARNESS & LEAD AND TAKE AWAY WITH YOU (REMEMBER TO BRING BACK LATER)

• IF THERE IS ANYTHING YOU’D LIKE TO DISCUSS FURTHER ABOUT YOUR DOG’S GROOMING, PLEASE LET US KNOW TO CALL YOU AFTER THEY’RE WASHED UP

• YOU WILL NEED TO PUT YOUR DOG'S COLLAR AND LEAD BACK ON

THANKS FOR YOUR ASSISTANCE TO ENSURE WE ALL STAY SAFE